Support

Northern Sky for iPhone

One person reads this, so please be patient, but every message gets an answer. If something went wrong, your iPhone model and iOS version help a lot.

The usual questions

Where are my entries?

On your phone, and nowhere else. There is no account and no server; nothing you write reaches us.

I got a new phone and my entries are gone.

Entries travel with your iPhone backup. If the new phone was set up from a backup of the old one, they are there; if it was set up as new, they stayed with the old phone. An export from the old phone, if you have one, keeps them in a file you own.

How do I get my entries out?

Settings → Download my entries. It gives you a file with everything, which you own.

How do I delete everything?

Delete the app. Every entry goes with it, and there is nothing on our side to delete.

The reminder didn't come.

Reminders are local notifications, so iOS has to be allowed to show them: Settings → Notifications → Northern Sky. Focus modes and scheduled summaries can also hold them back.

What happens if I miss a day?

Nothing. The next morning asks the two questions and the day begins. There is no question about the day you missed, because you made no commitment that day, and there is no count to reset. A missed day is information, not a punishment. Why there are no streaks.

Does it track streaks?

No. It keeps every morning in The Past, with how each commitment went, and a month of dots so you can see the shape of it. Never a total, a streak or a trend.

How much does it cost?

Nothing. Northern Sky is free, with nothing to buy inside it.

Something else.

Write. The address is at the top.